Refund Policy

This Refund Policy applies to paid subscriptions and purchases made for PocketFin, operated by Mirjalol Akramov.

30-day money-back guarantee

We want you to be happy with PocketFin. If you are not satisfied with your paid subscription for any reason, you may request a full refund within 30 days of your original purchase date. Refunds are available for your first subscription period or for any new plan upgrade within 30 days of that upgrade.

How to request a refund

You can request a refund in one of two ways:

• Through Paddle, our payment provider: visit paddle.net and use the refund request option linked to your order.
• Through the Inbox inside PocketFin: send us a message with your account email and the reason for the refund. We will process eligible refunds within 5–10 business days.

What happens after a refund

Once a refund is approved, Paddle will return the payment to your original payment method. Your subscription will be cancelled and your account will revert to the Free plan. You may continue using the free features of PocketFin.

Exceptions

Refunds are not available after the 30-day guarantee period has passed, except where required by applicable law. Refunds may also be limited if we detect abuse, fraud or repeated refund requests.

Subscription changes

If you downgrade or cancel your subscription, you will continue to enjoy the paid features until the end of your current billing period. No partial refunds are given for unused days within a billing period after the 30-day guarantee window.

Contact us

For any questions about refunds, contact us through the Inbox in PocketFin or through Paddle's support channels.